Pallet trucks are the primary piece of equipment used in warehouses and other industrial places to transport goods. One thing is for sure, pallet trucks are one of the most used pieces of equipment in industrial settings and when they become damaged it can cause no end of workplace disruption.

The majority of pallet trucks are designed to withstand frequent use, so the likelihood of them malfunctioning all the time is slim. That being said, it's recommended that you spend a little bit of time inspecting and servicing your pallet trucks so they don't break unexpectedly.

Follow our step by step pallet truck service guide to keep all of your pallet trucks running smoothly.

Step 1 - Inspect

Are there any problems that jump out at you right away? Eg. the wheels are damaged/missing or the forks aren't straight.

If so, this pallet truck should no longer be used in the workplace as it poses a potential safety hazard. Seek out replacement parts & repair the pallet truck before putting it back in service. Generally speaking, if your pallet trucks have been used carefully and correctly by a trained operative then they should be in relatively good working order with no obvious damage. 

Step 2 - Test

If everything looks ok with the pallet truck, it's time to move on to the second phase of your pallet truck service- testing whether the pallet truck works or not! To test the truck, load the truck will a pallet and check each functionality one by one. As someone who works with pallet trucks, it's likely you'll spot any faults right away!

Take note of the issues you come across, especially if you'll be passing the truck over to a separate repair team following your inspection!

Step 3 - Repair

Now that you've identified problems with your pallet truck, it's time to make any necessary repairs and get your pallet truck back out to work in no time. Here are a few problems that you may notice as you carry out your pallet truck inspection, and some ways you might be able to solve them.

Problem: The pallet truck's jack is unable to lift the load:

  • Air trapped inside the hydraulic pump - To fix this problem, all you need to do is displace the air bubble inside the mechanism. Try pumping the lever rapidly 10 - 15 times (or until the problem no longer persists).
  • Hydraulic pump fluid is running low - Make sure the pallet truck is in the lowered position. Remove the plug that keeps the hydraulic fluid vessel sealed and re-fill the oil reservoir. If the problem persists, you might have to drain the pallet truck and start again. 

Problem: Pallet Truck won't move:

  • The wheel is damaged - Try taking off the wheel and re-attaching it, ensuring that the wheel fits as it should be and nothing is obstructing the wheel. If the problem persists try replacing the wheel. 

These are just a few problems you might encounter with your pallet trucks. Contact us on 0117 9381 600 for more advice.

If you can't find a solution or you want to replace a faulty pallet truck, take a look at the different pallet trucks we have to offer:

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